Support & Contact
Pick the desk that fits your question - every email below is monitored by a human, no ticket purgatory.
General Help & FAQ
Setup not working? Headset not loading the WebXR view? Lost the room you were just in? Start with the FAQ - it covers the top thirty questions we get every week. If the answer isn't there, email the address below and a real human responds within one business day.
Billing & Tokens
Token purchase failed, duplicate charge, missing balance, refund request - billing handles all of it. Send the transaction reference from your card statement plus the email on your account and we can trace the payment inside minutes.
Report a Stream or User
Trust and safety reads every report. If a stream breaks our community guidelines (consent, age, harassment, fraud, copyright), use the in-app Report button on the room - that captures the room ID, the timestamp, and your account ID automatically. Email below is the backup channel.
Press & Media
Working on a piece about WebXR adult, the cam industry, or the platform itself? We supply on-the-record statements, traffic statistics where appropriate, and access to specific Models or rooms when a story warrants it. Identify yourself and your publication in the first email.
Perform on the Platform
We onboard new Models weekly. Apply with a working 360° stereo rig or a Meta Quest used as a capture device, pass identity verification, agree to the community guidelines, and you're live the same week. We pay weekly, settle in your local currency, and answer your questions in chat.
Studio Partnerships
Studios with rooms already running stereoscopic VR get a managed onboarding flow - bulk Model import, consolidated payouts, branded landing pages, and a dedicated account manager once you cross 25 active Models.
Personalization controls
The live grid reorders itself based on what you've watched, when you tend to log in, and which headset you arrived with. EEA and UK visitors can disable that reordering inside account settings and switch to a recency-only feed. Everywhere else, the same toggle exists if you'd rather opt out. The full data and personalization story is in the Privacy Policy.